Returns & Exchanges
At Dope Pickleball Co., we want you to be fully satisfied with your gear; if your paddle or apparel doesn't meet your expectations, you can return it within 30 days of purchase. Items must be in original condition with all packaging intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your pickleball gear in its original box.
- 3.Ship It Back
Drop off your package at any authorized carrier location; make sure to obtain a receipt for tracking purposes until the return is processed.
- 4.Receive Refund or Exchange
After our warehouse inspects the returned items, we will issue a refund to your original payment method or ship out your new exchange within 5-7 business days.